SHIPPING SERVICES

Thank you for shopping at ExtraordinaryTents.net. This Shipping Policy explains how we process and deliver orders within the United States.

1. Shipping Area

1.1 We currently ship only within the United States.

1.2 International shipping is not available.

2. Order Processing

2.1 Orders are processed within 1–3 business days after payment has been successfully authorized.

2.2 Business days are Monday through Friday, excluding weekends and public holidays.

2.3 Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

3. Shipping Carriers

We work with trusted U.S. shipping providers, including:

3.1 United States Postal Service (USPS)

3.2 United Parcel Service (UPS)

3.3 Federal Express (FedEx)

The shipping carrier will be selected based on the delivery destination, package size, and operational availability.

4. Delivery Time

4.1 Processing Time:

1–3 Business Days

4.2 Shipping Transit Time:

3–7 Business Days

4.3 Estimated Total Delivery Time:

Approximately 4–10 Business Days

Delivery estimates are provided for reference only and are not guaranteed.

5. Shipping Confirmation

After your order has been shipped, you will receive a confirmation email containing tracking information.

6. Shipping Charges

6.1 Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

6.2 Shipping charges are non-refundable after shipment unless the shipment cannot be completed due to our error or as otherwise required by law.

7. Customer Responsibilities

7.1 Customers are responsible for providing complete and accurate shipping information.

7.2 EXTRAORDINARY TENTS LLC is not responsible for delivery delays, returned packages, or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

7.3 If a shipment is returned because of an incorrect address, refusal of delivery, or failure to receive the package, additional shipping fees may apply before reshipment.

8. Lost or Damaged Shipments

8.1 If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of both the product and packaging.

8.2 If your package appears lost during transit, please contact us promptly. We will work with the shipping carrier to investigate and assist in resolving the issue.

9. Contact Information

Company:

EXTRAORDINARY TENTS LLC

Email:

[email protected]

Business Address:

22527 UNICORNS HORN LANE

KATY, TX 77449

United States